AI Asistan · Intent-Aware Appointment Assistant

Manages the Process, Not Just the Conversation

Asisty AI Appointment System understands intent, gathers required details, proposes available slots, confirms, schedules and sends reminders — across Instagram, WhatsApp and your website.

Appointment Assistant

Every Step of Booking — Automated

Not a reply-only bot, but an AI Asistan that runs the whole appointment process end to end.

Automatic Confirmation

Reads back details, gets confirmation, books in calendar.

🔔

Automatic Reminders

SMS / WhatsApp / email reminders before the appointment.

📋

Complete Data Capture

Name, phone, service, date, time — never skips a field.

🛡️

Slot & Conflict Control

Real-time availability, never double-books.

Not a Standard Chatbot

An Intent-Aware AI Asistan

Standard chatbots reply with templates. Asisty understands context, fills the gaps and finishes the task.

Not a chatter, a worker.

  • Understands real intent (booking, cancel, info?)
  • Proactively asks for missing details
  • Handles multi-step flows alone
  • Hands off to a human when needed
I want a haircut tomorrow
Booking request
Propose slot + confirm
Move my Friday to Monday
Reschedule
Move existing booking
How long does coloring take?
Info question
Answer + offer booking
I want to cancel
Cancellation
Verify + cancel
Omnichannel

One Assistant, All Channels

Whether they message you on Instagram, WhatsApp or your website, Asisty handles all of them with the same brain, the same calendar.

  • Instagram Direct Message
  • WhatsApp Business
  • Website chat widget
  • All conversations in one panel, one calendar
Instagram
"Are you free tomorrow?"
WhatsApp
"Does 3:00 PM work?"
Web Chat
"I'd like to book"
ASISTY
AI Assistant
📅One Calendar
9:00 AM · Patient Check
11:30 AM · Hair Coloring
2:00 PM · Dental Check

Built for Service Businesses

Designed for appointment-based services. Not for restaurant/hotel reservations.

🩺

Healthcare

Clinics, doctors, dentists, physiotherapists, psychologists, vets.

  • Patient data capture
  • Per-doctor slot suggestions
  • Follow-up reminders
  • GDPR-compliant flow
💇

Beauty & Wellness

Salons, barbers, spas, aesthetics, massage, nails.

  • Service-based duration
  • Stylist selection
  • Win-back campaigns
  • Color/cut reminders
🧰

General Services

Tutors, trainers, consultants, workshops, repair, lessons.

  • Multi-staff & service
  • Package tracking
  • Holidays & time off
  • Availability-based planning
Team & Schedule

Units, Staff, Hours and Time Off — One Place

Map your business: units/services, staff, each person's working hours, holidays and time off. Asisty books only inside that structure.

  • Unlimited units/services
  • Per-staff calendar
  • Working hours & breaks
  • Holidays & time off
  • Duration & price per service
StaffWorking HoursStatus
E
Emma W.
Stylist
9 AM – 6 PM
Available
C
Chris D.
Stylist
10 AM – 7 PM
Busy
S
Selin K.
Skincare
11 AM – 8 PM
Available
B
Daniel T.
Masseur
Off
Off
+Add a new staff member, define working hours and days off
Live Calendar

See Capacity Live, Forget Slot Conflicts

All channels write to one calendar. Track open slots, busy hours and daily occupancy in real time. Asisty never books a busy slot.

  • Day & week views
  • Live occupancy meter
  • Slot-level conflict check
  • Google Calendar / Outlook sync
📅This Week
65%occupancy
Mon
Tue
Wed
Thu
Fri
Sat
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
BusyFreeNew booking
Smart Handover & Leads

Hands Off to a Human, Captures Every Lead

AI can't solve every case. Asisty escalates to a human when needed, with full conversation context. Visitors who don't book are still captured as leads in your CRM.

  • Auto handover for complex cases
  • Full transcript passed to the rep
  • Interested visitors saved as leads
  • Hot leads flagged for quick follow-up
👤
Handed off to a human agent
Context transferredDaniel R. · Cancellation & refund request · 6 messages
Name
Topic
Status
Date
🔥Sophie L.
Hair color price
Interested
Today 2:22 PM
🔥Hakan D.
Follow-up visit
Handover
Today 1:05 PM
Emma W.
Skincare
Interested
Yesterday 9:47 PM
Daniel B.
Cancel & refund
Handover
Yesterday 6:30 PM
Notifications & Logs

Every Action Logged, Every Notification on Point

Confirmation, reminder, cancellation, reschedule — every action is logged and the right person notified. Customers get SMS/WhatsApp/email, your team gets panel alerts.

  • Auto SMS / WhatsApp / email to customers
  • Real-time team alerts in the panel
  • Timestamped logs for every action
  • Daily / weekly summary reports
Live Notifications
6 aksiyon
Appointment confirmed
Emily Carter · Tomorrow 2:00 PM · Hair Color
2 min ago
🔔
Reminder sent
Mehmet Y. · for 4:30 PM today
8 min ago
🔥
New hot lead
Sophie L. · asked hair color price
14 min ago
Appointment cancelled
Can D. · cancelled Sat 11 AM
22 min ago
👤
Handed off to a human
Daniel B. · refund request
34 min ago
🔁
Appointment rescheduled
Selin K. · Mon 10 AM → 2:30 PM
48 min ago

Booking in Three Steps

Customer writes, Asisty manages, calendar updates — without a human in the loop.

01

Customer messages

Booking request from Instagram, WhatsApp or web chat.

02

Asisty runs the process

Understands intent, proposes a slot, fills gaps, confirms.

03

Calendar & reminder

Booking written, reminder scheduled, team notified, log saved.

Not a Manual System or a Template Chatbot

See how Asisty differs from manual WhatsApp threads, template bots and legacy booking tools.

⚙️Legacy System
Asisty AI
Booking process
Manual chats, phone calls
Automatic dialog, intent-aware capture
Response time
8–12h after-hours
24/7 instant
Missing/wrong data
Misheard names, missing times
Structured flow, complete capture
Double-booking
Manual checks, frequent errors
Slot-level control, no conflicts
Reminders
Manual calls / forgotten
Automatic SMS / chat / email
No-show rate
High (no reminders)
Low (auto reminders)
Reschedule
Phone tag
Customer moves with one message
Multi-channel
Each channel separate
IG + WhatsApp + Web in one panel
Staff management
Excel or paper
Units/staff/hours/leave in one place
Lead capture
Lost interest goes uncaptured
Auto lead log + CRM ready
Human handover
Stuck in template replies
Auto handover + context transfer
Notifications & logs
Manual
Logged actions, real-time alerts
Customer experience
Waiting, inconsistent
Fast, consistent, personal
Intent understanding
Keyword based, often wrong
AI context & intent analysis
Operational load
Eats staff time
Near-zero operational load

Not a customer agent,

Asisty AI Appointment System runs your booking process 24/7 — understands intent, captures every detail, prevents conflicts, sends reminders and hands off when needed.

The result? Fewer no-shows, less manual work, more booked slots.

Frequently Asked Questions