Silences the Service Phone, Automates Test Drives — Your Automotive Assistant
Asisty books service appointments, reserves test-drive vehicles, answers stock and pricing questions, and reports live service status — so your service advisor stops answering "Is my car ready?" calls and focuses on customers.
Not a Replacement for Your Service Advisor — But for Their Phone
"Is my car ready?", "When can I test drive?", "How long is the service?" — Asisty handles every repetitive question 24/7, so your service advisor focuses on customers.
Service Booking & Loaner Car
Periodic maintenance, body work, tires, electrical, insurance repair — all handled. Auto-assigns mechanic and loaner.
Test Drive Reservation
Instantly checks test-vehicle availability for the model, books at the closest branch, sends license and prep instructions.
Vehicle & Stock Info
Equipment, package, price, lease options — shared in seconds. Keeps all dealer stock in one panel, never misinforms.
Service Status Tracking
Reports hourly on vehicle stage (parts pending, in repair, in wash, ready). "Is my car ready?" calls disappear.
A Driver-Aware AI Asistan
Reads the real intent — service, test drive, stock query, status check — and finishes each in its own flow.
“Not a chatter, an operator for your dealership.”
- ✓Distinguishes service / test drive / stock / status intents
- ✓Reads vehicle history from plate or VIN
- ✓Auto-reports service stages to the customer
- ✓Escalates financing / insurance / warranty to specialists
One Assistant, Every Channel
Instagram, WhatsApp or your dealer website — one brain, one vehicle card, one service calendar. Plate-identified customers recognized across channels.
- ✓Instagram Direct Message
- ✓WhatsApp Business
- ✓Dealer website chat widget
- ✓All conversations on one vehicle & customer card
When Customers Ask About Test Drives, Asisty Knows Which Car Is Where
Your test fleet is dynamic: one car on a test drive, another in service, another back tomorrow. Asisty knows the live status of each — instantly proposes the available car, branch and time.
- ✓Live status of every test vehicle (free / on-test / service)
- ✓Branch & brand based fleet view
- ✓Auto cleaning / refuel slots between drives
- ✓Trim & package data per test car
- ✓Auto post-drive feedback and follow-up
Branches, Mechanics, Specialties — One Panel
Map your dealer: branches, capacity, mechanics by specialty (mechanical, body, tires, electrical), hours and leave days. Asisty matches requests to the right mechanic.
- ✓Unlimited branches & mechanics
- ✓Mechanical, body, tire, electrical specialties
- ✓Per-mechanic calendar and duration
- ✓Holiday, leave, training support
- ✓Backup mechanic suggestion
See Capacity Live, Forget Overbooking
All channels write to one dealer calendar. Per-branch and per-mechanic load, loaner availability — all live. Never overbooks.
- ✓Per-branch & per-mechanic occupancy
- ✓Loaner car pool capacity
- ✓Slot-level conflict check
- ✓Google Calendar / DMS sync
Auto-Reply to "Is My Car Ready?" — Hourly Updates to the Customer
The busiest phone traffic in every authorized service is "Is my car ready?". Asisty kills this load completely: from intake to delivery, every stage (inspection, parts wait, repair, wash, ready) is auto-reported to the customer.
- ✓Auto-tracks service stages (intake → delivery)
- ✓Auto-notify customer at each stage
- ✓Approval request for extra repair / parts
- ✓ETA and delay alert
- ✓Post-service invoice and warranty doc
Financing, Insurance, Warranty to Specialists — Interested Visitors as Leads
Mortgage, insurance renewal, warranty complaints, trade-in valuation auto-routed to your finance/service manager. Test-drivers who don't buy are logged as leads.
- ✓Financing to specialist
- ✓Insurance renewal and damage assessment
- ✓Warranty complaints to service manager
- ✓Trade-in valuation to used car specialist
- ✓Test-drivers without purchase logged as leads
Every Stage Notified, Every Action Logged
Booking confirmation, service stage update, extra repair approval, ready-for-pickup — every action is logged and the right notification goes out.
- ✓Auto SMS / WhatsApp / email to customers
- ✓Auto notify on every stage change
- ✓Customer approval request for extra repairs
- ✓Inspection / insurance renewal reminders
- ✓Timestamped logs for every action
Service & Test Drive in Three Steps
Customer writes, Asisty matches mechanic or test car, service stages reported automatically.
Customer messages
Service, test drive or info request via Instagram, WhatsApp or web chat.
Asisty runs the process
Reads intent, vehicle history from plate, matches branch/mechanic or test car, confirms.
Stage updates & delivery
Auto-reports stages to customer, requests approval for extras, notifies when ready.
Not Phone Tag & Excel Log — An AI Automotive Operator
See where phone-based service desks, manual test-fleet tracking and template chatbots fall short — and where Asisty replaces them.
Not a replacement for your service advisor,
Asisty runs your operation 24/7 — service booking, test drives, stock queries, live service status. Your service advisor stops losing time to "Is my car ready?" calls, deals with customers face-to-face, closes sales, focuses on technical work.
The result? Less phone trafic, more filled service bays, shorter turnaround, happier customers.