An AI Worker That Answers All Your Customers, At Once
Asisty AI Customer Assistant handles every customer question in your brand voice — order tracking, returns, billing, info — across Instagram, WhatsApp and your website, in 12 languages.
Answers Everything Customers Ask
One assistant, dozens of workflows. From order tracking to returns, invoices to warranty — Asisty closes the loop on every case.
Order Tracking
Live shipping status, ETA and tracking link from the order number.
Returns & Cancels
Reason capture, code generation, process kickoff and customer updates.
Product Info
Stock, size, color, price and specs. Catalog-aware recommendations.
Billing & Payment
Invoice copies, payment confirmation, installment options, refund status.
Tech Support
Solutions for common issues; setup, usage and troubleshooting steps.
General Info
Hours, location, contact, services, smart routing to the right team.
Not a Standard Chatbot — A Multi-Module AI Architecture
Before responding, Asisty runs every message through 7 specialist modules. Each module does its job: routes intent, extracts data, validates, manages state, checks slots, audits quality, and finally produces the response.
Recognizes intent (booking, info, refund) and routes to the right flow.
Design Your Brand Voice on Three Axes
Control Asisty's tone from the admin panel on 3 separate axes: communication tone (4 styles), emoji usage (3 levels), response length (4 presets). However your brand wants to speak — Asisty does.
“Speaks in your brand voice, answers in the customer's language.”
- ✓4 communication tones: Friendly, Professional, Playful, Corporate
- ✓Emoji usage: Never, Normal, Frequent
- ✓Response length: Auto, Short, Medium, Detailed
- ✓Live preview: change settings, see the response update
Every Conversation Becomes a Structured Customer Profile
Asisty doesn't just answer — every conversation produces analytics. Interest Score, Emotion, Buying Signals, Topics and Auto Summary appear live in the panel. Your sales team knows which customer to engage and when — by data, not gut feel.
- ✓Interest Score (0–100): real-time purchase intent scoring
- ✓Emotion analysis: positive / neutral / negative sentiment detection
- ✓Buying Signals: auto tags like "wants to book", "shared info"
- ✓Topics Discussed: automatic extraction of conversation themes
- ✓Auto Summary: AI-written short summary of every conversation
Native-Level in 12 Languages
International visitors get answers in their language. Natural communication, not translation.
- ✓Turkish, English, German, French + 8 more
- ✓Auto-detects customer language
- ✓Brand tone preserved across languages
- ✓Locale-aware politeness
Your Systems Feed Asisty, Asisty Builds the Answers
Asisty isn't just a chatbot. It connects to your CRM, e-commerce, shipping, payments and billing to fetch real data — no fake replies, no "please wait".
- ✓Connects to existing CRM, e-commerce and order systems
- ✓Shipping, payment, invoice integration
- ✓Webhook and API for custom systems
- ✓Real-time data — no manual copy-paste
Live Performance Data
Every conversation analyzed, every response timed. Asisty's live analytics panel shows everything in real time.
Five Channels, One AI
Whether they message you on Instagram, Facebook Messenger, WhatsApp, your website or Telegram — Asisty handles all of them with the same brain, memory and tone. Conversation history is unified across channels.
- ✓Instagram Direct Message
- ✓Facebook Messenger
- ✓WhatsApp Business
- ✓Website chat widget
- ✓Telegram Bot
- ✓Unified conversation history across channels
Secure, Compliant, Transparent
Customer data is priceless. Asisty runs on KVKK/GDPR-compliant infrastructure; data is encrypted and only accessible by authorized parties.
Not Call Centers or Template Bots
Real differences between traditional support (call center, email, scripted bot) and Asisty AI Customer Assistant.
Not a customer agent,
Asisty AI Customer Assistant answers all customer questions 24/7, in 12 languages, in your brand voice. Order tracking, returns, pricing, info — one AI worker.
The result? Zero wait time, less operational load, happier customers.