Silences the Front Desk Phone, Runs the Whole Guest Journey
Asisty gives instant availability and pricing, answers every hotel question — breakfast, transfer, parking, amenities — guides on nearby museums, restaurants, transport and cultural events, welcomes international guests in 12+ languages, and acts as a concierge during the stay. Across Instagram, WhatsApp and your hotel website, 24/7.
Answers Without Sending the Guest to the Front Desk
Not just room sales — hotel info, area guidance, multilingual welcome, in-stay concierge — the whole guest journey.
Instant Availability & Pricing
Date range, party size, seasonal pricing, available rooms and packages — in seconds.
Every Hotel Question
Breakfast, parking, Wi-Fi, pool, spa, pets, kids, early check-in — instantly and accurately.
Area & Culture Guidance
Nearby museums, beaches, restaurants, shopping, cultural events, day trips, city transport — like a local guide.
12+ Language Guest Welcome
Welcomes international guests in their native language. EN, DE, RU, AR, FR, ES and 6+ more, professional tone.
A Guest-Aware AI Asistan
Reads the real intent — booking, info, area question, reschedule — and finishes the task.
“Not a chatter, an operator of your hotel.”
- ✓Booking, pricing, info — intent-aware
- ✓Proactively asks for missing dates, party size, preferences
- ✓Hotel info and area guidance handled as separate flows
- ✓Hands off groups and complaints to the front desk manager
One Hotel Assistant, Every Channel
Instagram, WhatsApp or your hotel website chat — one brain, one reservation calendar, one guest record.
- ✓Instagram Direct Message
- ✓WhatsApp Business
- ✓Hotel website chat widget
- ✓All conversations on one guest card
From Hotel Info to Local Guide — Every Question Answered
Not just rooms. Breakfast hours, parking, beach distance, airport transfer, nearby museums, day-trip recommendations, weekend festivals and local restaurants — a hotel assistant, local guide and concierge in one.
- ✓Amenities (pool, spa, restaurant, fitness)
- ✓Services (breakfast, transfer, parking, Wi-Fi, laundry)
- ✓Policies (check-in/out, pet, kids, smoking)
- ✓Area (nearby museums, beaches, shopping)
- ✓Transport (airport, city, bus, taxi, rental)
- ✓Culture (festivals, concerts, exhibitions)
- ✓Restaurant and dining recommendations
- ✓Day trips and must-see places
Room Types, Seasonal Rates and Capacity — One Panel
Map your hotel: room types, rate categories, seasonal periods, capacity and packages. Asisty quotes accordingly — never sells unavailable, never hides available.
- ✓Room types (Standard, Deluxe, Suite, Family, Junior Suite)
- ✓Seasonal pricing (high/mid/low, weekends)
- ✓Room features (view, floor, balcony, jacuzzi)
- ✓Packages (B&B, half-board, all-inclusive, transfer)
- ✓Early-bird and long-stay discounts
See Occupancy Live, Forget Overbooking
All channels write to one hotel calendar. Per-room and per-day occupancy, season periods, event load — all live. Asisty never books beyond capacity.
- ✓Per-room & per-day occupancy
- ✓Seasonal load & event periods
- ✓Slot-level conflict check
- ✓Google Calendar / Outlook sync
Solves the Guest's Needs Without Sending Them to the Front Desk
Asisty's job doesn't end at booking. During the stay, it books restaurants, calls taxis, recommends local activities, routes room-service requests to the kitchen/housekeeping, and forwards late check-out requests to the front desk — without the guest picking up the phone.
- ✓Restaurant reservations (in-house or area)
- ✓Taxi / transfer dispatch
- ✓Local activity and day-trip recommendations
- ✓Room service requests routed to kitchen/housekeeping
- ✓Late check-out and room change to the front desk
- ✓Remembers guest preferences (pillow, temp, mini bar)
Groups, Weddings and Special Cases to the Manager, Interested Guests Logged as Leads
Group bookings (10+ rooms), weddings, corporate events, refund cases and complex complaints are escalated to your front-desk manager. Interested visitors who don't finalize are logged as guest leads in your CRM.
- ✓Auto handover for groups (10+ rooms) and events
- ✓Weddings, corporate and special organizations
- ✓Complaints, refunds and sensitive cases to humans
- ✓Interested visitors saved as guest leads
- ✓Full transcript & guest profile passed to staff
Every Reservation Logged, Every Notification on Point
Confirmation, check-in reminder, pending payment, room change, cancellation, no-show — every action is logged and the right department notified.
- ✓Auto SMS / WhatsApp / email to guests
- ✓Real-time alerts for front desk and kitchen
- ✓Timestamped logs for every action
- ✓Daily occupancy, revenue and no-show report
Hotel Reservation in Three Steps
Guest writes, Asisty proposes & answers, calendar updates — without your front desk in the loop.
Guest messages
Availability, price or info request from Instagram, WhatsApp or hotel web chat.
Asisty runs the process
Understands intent, proposes available rooms and rates, answers hotel & area questions.
Calendar & stay begins
Reservation booked, check-in reminder scheduled, transfer info shared, concierge active during stay.
Not a Front Desk by Phone, a Digital Hotel Assistant
See where phone trafic, language barriers, paper records and template chatbots fall short — and where Asisty replaces them.
Not a replacement for your front desk,
Asisty runs your guest journey 24/7 — availability, pricing, hotel info, area guidance, multilingual welcome and in-stay concierge — across Instagram, WhatsApp and your hotel website. Your front desk focuses on guest experience instead of repetitive questions.
The result? Fewer missed calls, more occupied rooms, higher reviews, happier guests.